www .echoes .com A division of ApSCo. Microware

Tue, 06 Jan 2009

Google /itil News for Tue, 06 Jan 2009

Sunrise Software Named As Finalist In Information Age Awards 2009
PR Web (press release) - Ferndale,WA,USA
Sunrise Software's flagship product, Sostenuto, is an advanced,
browser-based IT service management solution which offers a fully
integrated ITIL package, ...
<http://www.prweb.com/releases/itsm/software/prweb1788064.htm>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.prweb.com/releases/itsm/software/prweb1788064.htm>

Staff&Line UK Publishes Haymarket Result
SourceWire (press release) - London,UK
Haymarket Media is using EasyVista 2008 to underpin ITIL processes,
introducing IT service level management into the business for the first
time. ...
<http://www.sourcewire.com/releases/rel_display.php?relid=44463>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.sourcewire.com/releases/rel_display.php%3Frelid%3D44463>

2008: The Year of the RIA
SYS-CON Media - Montvale,NJ,USA
The new version features new, expanded support for IT Infrastructure
Library (ITIL) version 3 service lifecycle best practices and extensive
usability ...
<http://in.sys-con.com/node/797200>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://in.sys-con.com/node/797200>

[/itil]

Mon, 05 Jan 2009

Google /itil News for Mon, 05 Jan 2009

Management must-dos in 2009
NetworkWorld.com - Southborough,MA,USA
For instance, companies once considering best practices frameworks such as
ITIL could focus IT's attention on process improvements -- which some say
will ...
<http://www.networkworld.com/newsletters/nsm/2009/010509nsm1.html?hpg1=bn>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.networkworld.com/newsletters/nsm/2009/010509nsm1.html%3Fhpg1%3Dbn>

[/itil]

Sun, 04 Jan 2009

Google /itil News for Sun, 04 Jan 2009

in Plain English
Computerworld - Framingham,MA,USA
Some of the methodologies designed to do just that are IT Information
Library (ITIL), balanced scorecard, business service management and
portfolio ...
<http://computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=hardware&articleId=94076&taxonomyId=12&intsrc=kc_top>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://computerworld.com/action/article.do%3Fcommand%3DviewArticleBasic%26taxonomyName%3Dhardware%26articleId%3D94076%26taxonomyId%3D12%26intsrc%3Dkc_top>

[/itil]

Sat, 03 Jan 2009

Google /itil News for Sat, 03 Jan 2009

Focus on training in a cost-effective way
Peterborough Today - Peterborough,England,UK
Working with accredited trainers, Focus offers a full range of the
best-practice PRINCE2 courses in project management, and ITIL in IT service
management. ...
<http://www.peterboroughtoday.co.uk/business/Focus-on-training-in-a.4840066.jp>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.peterboroughtoday.co.uk/business/Focus-on-training-in-a.4840066.jp>

[/itil]

Fri, 02 Jan 2009

Google /itil News for Fri, 02 Jan 2009

The top tech resolutions for 2009
TMCnet - USA
If it's ITIL, for example, everyone with a hand in your new processes has
to trust everyone else with a hand in the process, or they'll second-guess
each ...
<http://www.tmcnet.com/usubmit/-top-tech-resolutions-2009-/2009/01/01/3885898.htm>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.tmcnet.com/usubmit/-top-tech-resolutions-2009-/2009/01/01/3885898.htm>

Business Analyst, Networks Transition project
iTWire - Australia
Strong ITIL knowledge and/or certification is essential. This is a
fantastic new project to get involved in for 2009. If you have any
questions please call ...
<http://www.itwire.com/jobswire/search/describe/71660>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.itwire.com/jobswire/search/describe/71660>

[/itil]

Wed, 31 Dec 2008

Google /itil News for Wed, 31 Dec 2008

Whatcha Got in the Datacenter?
Internet News (subscription) - Fallbrook,CA,USA
Yet interest in undertaking full-bore, long-term CMDB projects as part of
ITIL projects has pulled back as companies look to get fast payback from
tactical ...
<http://www.internetnews.com/software/article.php/3793766>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.internetnews.com/software/article.php/3793766>

Success Stories: 2008 Not a Total Wash for SOA
IT Business Edge - Louisville,KY,USA
... and integrations by replacing its core IT architecture in 72 days with
a platform built on SOA and Information Technology Infrastructure Library
(ITIL). ...
<http://www.itbusinessedge.com/blogs/mia/?p=541>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.itbusinessedge.com/blogs/mia/%3Fp%3D541>

[/itil]

Tue, 30 Dec 2008

Google /itil News for Tue, 30 Dec 2008

QSBhdCB3b3JrLCBjaXJjYSAyMDA4DQpaRE5ldCAtIFVTQQ0KLi4uIHRoZSBiZXN0IG9mIGV2ZXJ5
dGhpbmcglyBJVElMIHYzIHdpdGggV2ViIDIuMCB0ZWNobm9sb2d5IGFuZCBTT0Eglw0KdG8gcHJv
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YW5hZ2VtZW50DQpuZWVkcy4gLi4uDQo8aHR0cDovL2Jsb2dzLnpkbmV0LmNvbS9zZXJ2aWNlLW9y

[/itil]

Thu, 25 Dec 2008

Google /itil News for Thu, 25 Dec 2008

CIOs must stay laser focused on quality of service and customer ...
CIO - Framingham,MA,USA
Companies must seek to leverage industry proven and established best
practices (eg ITIL, Six Sigma, CobiT, and CMMI) and match those best
practices ...
<http://advice.cio.com/cios_must_stay_laser_focused_on_quality_of_service_and_customer_satisfaction_during_this_economic_downturn>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://advice.cio.com/cios_must_stay_laser_focused_on_quality_of_service_and_customer_satisfaction_during_this_economic_downturn>

[/itil]

Wed, 24 Dec 2008

Google /itil News for Wed, 24 Dec 2008

Service Desk
iTWire - Australia
... have gained experience on a service desk and possess excellent
knowledge of the Microsoft suite with experience/knowledge of ITIL Incident
Management. ...
<http://www.itwire.com/jobswire/search/describe/71594>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.itwire.com/jobswire/search/describe/71594>

Focus on Training expands 2009 course schedule
Cambridge Network - Cambridge,UK
The most popular categories are PRINCE2 and ITIL. Companies in
Cambridgeshire will benefit from a wider choice of local project management
and IT training ...
<http://www.cambridgenetwork.co.uk/news/article/default.aspx?objid=54931>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.cambridgenetwork.co.uk/news/article/default.aspx%3Fobjid%3D54931>

[/itil]

Tue, 23 Dec 2008

Google /itil News for Tue, 23 Dec 2008

IT Instructor/Trainer
The Engineer - London,UK
Any experience of LAN or WAN setup, Windows XP, PC support, Helpdesk, ITIL,
Servers, and Anti-virus is useful. * Prior experience as an instructor is
also ...
<http://www.theengineer.co.uk/Jobs/154531/IT+InstructorTrainer.htm>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.theengineer.co.uk/Jobs/154531/IT%2BInstructorTrainer.htm>

Learning course - Information Security Management
Help Net Security - Croatia
Moreover, complying with (international) information standards and
guidelines (such as the NIST Handbook, ISO 17799, CobiT, and ITIL Security
Management) is ...
<http://www.net-security.org/news.php?id=16249>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.net-security.org/news.php%3Fid%3D16249>

[/itil]

Fri, 19 Dec 2008

Google /itil News for Fri, 19 Dec 2008

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[/itil]

Thu, 18 Dec 2008

Google /itil News for Thu, 18 Dec 2008

A Definitive Guide to Universal Service Management Body of Knowledge
PR Web (press release) - Ferndale,WA,USA
... of many disparate information sources, standards, and industry
frameworks, such as the latest version of the IT Infrastructure Library
(ITIL). ...
<http://www.prweb.com/releases/2008/12/prweb1762104.htm>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.prweb.com/releases/2008/12/prweb1762104.htm>

Adams Harris Appoints Two National Practice Leaders
MarketWatch - USA
His skills include System Integration, Business Requirements Analysis,
Software Development, ITIL, Technology Risk Management and IT Programming,
...
<http://www.marketwatch.com/news/story/Adams-Harris-Appoints-Two-National/story.aspx?guid=%7BB80D1367-3B5D-4421-898F-E8E622B24416%7D>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.marketwatch.com/news/story/Adams-Harris-Appoints-Two-National/story.aspx%3Fguid%3D%257BB80D1367-3B5D-4421-898F-E8E622B24416%257D>

[/itil]

Wed, 17 Dec 2008

Google /itil News for Wed, 17 Dec 2008

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[/itil]

Tue, 16 Dec 2008

Google /itil News for Tue, 16 Dec 2008

Be prepared for the little things as well
What PC? - UK
Whether this is achieved through service mapping within an ITIL best
practice framework, use of your favourite portfolio management system, ...
<http://www.whatpc.co.uk/computing/features/2232692/prepared-little-things-4398574>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.whatpc.co.uk/computing/features/2232692/prepared-little-things-4398574>

Businesses to get demanding of IT in 2009
Silicon.com - UK
Efficiency will be another buzzword in 2009 according to Ovum, meaning
standard methodologies such as Itil could be increasingly used to
rationalise and ...
<http://management.silicon.com/itpro/0,39024675,39365253,00.htm>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://management.silicon.com/itpro/0,39024675,39365253,00.htm>

Project Management and ITIL for UC: Recipe for Sanity
TMCnet - USA
In particular, they announced their support for ITIL (IT Infrastructure
Libraries) practices in order to best support their customers. ...
<http://unified-communications.tmcnet.com/topics/unified-communications/articles/47394-project-management-itil-uc-recipe-sanity.htm>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://unified-communications.tmcnet.com/topics/unified-communications/articles/47394-project-management-itil-uc-recipe-sanity.htm>

METRON: Oracle Experts Form New Performance Management And ...
Trading Markets (press release) - Los Angeles,CA,USA
Athene, the most scalable product in its class, provides ITIL-compliant
capacity management, automatic performance analysis and reporting for UNIX,
Linux, ...
<http://www.tradingmarkets.com/.site/news/Stock%20News/2083990/>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.tradingmarkets.com/.site/news/Stock%2520News/2083990/>

[/itil]

Mon, 15 Dec 2008

Google /itil News for Mon, 15 Dec 2008

aGUgcGljdHVyZSB3aXRoIENCQQ0KUmVzZWxsZXIgTmV3cyAtIE5ldyBaZWFsYW5kDQpJVElMIGhh
cyBiZWVuIGludHJvZHVjZWQgYW5kIGlzIGJlaW5nIGV4dGVuZGVkIGFjcm9zcyBHZW4taZJzIHBy
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bmV3cy85MjdBMDAyQUZFNDM1RDkyQ0MyNTc1MUYwMDZGRUI0Nz4NClNlZSBhbGwgc3RvcmllcyBv

[/itil]

Sun, 14 Dec 2008

Google /itil News for Sun, 14 Dec 2008

Quintica ME launches awareness campaign to promote regional ...
AME Info - United Arab Emirates
IT Governance is delivered through various international frameworks and
standards, such as The Information Technology Infrastructure Library
(ITIL), ...
<http://www.ameinfo.com/178549.html>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.ameinfo.com/178549.html>

[/itil]

Fri, 12 Dec 2008

Google /itil News for Fri, 12 Dec 2008

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[/itil]

Thu, 11 Dec 2008

Google /itil News for Thu, 11 Dec 2008

Infotech deepens investments in best practices
Trinidad News - Port of Spain,Trinidad and Tobago
Both CMMi and ITIL are used by many global corporations including Intel,
Nokia, Fujitsu and NASA, all of which have achieved greater customer
satisfaction ...
<http://www.newsday.co.tt/businessday/0,91600.html>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.newsday.co.tt/businessday/0,91600.html>

Evergreen Systems Announces New Offer for Data Center Automation ...
IT News Online - Mumbai,Maharashtra,India
Evergreen's CEO Don Casson commented, "This offer will allow clients to
apply ITIL(R) best practices to data center operations, specifically server
...
<http://www.itnewsonline.com/showprnstory.php?storyid=25850>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.itnewsonline.com/showprnstory.php%3Fstoryid%3D25850>

Project Manager SCDM Technical Leader
infoBAE profesional - Buenos Aires,Argentina
Deep knowledge about how to release and maintain different versions of a
software product or platform- Willing to apply ITIL conceptsAdditional
Skills- MS ...
<http://www.infobaeprofesional.com/interior/index.php?p=empleos&idx=123457&cookie>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.infobaeprofesional.com/interior/index.php%3Fp%3Dempleos%26idx%3D123457%26cookie>

[/itil]

Wed, 10 Dec 2008

Google /itil News for Wed, 10 Dec 2008

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[/itil]

Tue, 09 Dec 2008

Google /itil News for Tue, 09 Dec 2008

ManageEngine Introduces ServiceDesk Plus 7.5; Input From Company's ...
MarketWatch - USA
"The new features we're introducing today will benefit even the largest IT
organizations, particularly those implementing ITIL guidelines. ...
<http://www.marketwatch.com/news/story/ManageEngine-Introduces-ServiceDesk-Plus-75/story.aspx?guid=%7B206499FF-825C-44BB-89D9-12CEBF7F7346%7D>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.marketwatch.com/news/story/ManageEngine-Introduces-ServiceDesk-Plus-75/story.aspx%3Fguid%3D%257B206499FF-825C-44BB-89D9-12CEBF7F7346%257D>

Avineon Appoints Timothy Brewster as Environmental Account Manager
MarketWatch - USA
... Management Institute, and Information Technology Infrastructure Library
(ITIL) Foundation Certification from the ITIL Certification Management
Board. ...
<http://www.marketwatch.com/news/story/Avineon-Appoints-Timothy-Brewster-Environmental/story.aspx?guid=%7B94770676-F904-4DC4-B95D-8D327464A714%7D>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.marketwatch.com/news/story/Avineon-Appoints-Timothy-Brewster-Environmental/story.aspx%3Fguid%3D%257B94770676-F904-4DC4-B95D-8D327464A714%257D>

Economy down, but IT jobs up
Portsmouth Herald News - Portsmouth,NH,USA
... desktop productivity tools like Microsoft Office to complex and
integrated business systems, such as Cisco, information security, ITIL and
virtualization.
<http://www.seacoastonline.com/articles/20081209-BIZ-812090373>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.seacoastonline.com/articles/20081209-BIZ-812090373>

Assessing asset management
What PC? - UK
Best practice frameworks, such as ITIL, suggest that configuration
management databases are the cornerstone of effective asset management
efforts. ...
<http://www.whatpc.co.uk/computing/features/2232253/assessing-asset-management-4386428>
See all stories on this topic:
<http://news.google.com/news?hl=en&ncl=http://www.whatpc.co.uk/computing/features/2232253/assessing-asset-management-4386428>

[/itil]

Fri, 05 Dec 2008

Google /itil News for Fri, 05 Dec 2008

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[/itil]

Wed, 03 Dec 2008

Google /itil News for Wed, 03 Dec 2008

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[/itil]

Tue, 02 Dec 2008

Google /itil News for Tue, 02 Dec 2008

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[/itil]